Refund policy
Returns & Refunds Policy
We do not offer returns or refunds on any orders. All purchases made through our store are final.
Exchange Policy (7 Days Only)
We offer exchanges only within 7 days of delivery, strictly under the following conditions:
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The item must be unworn, unused, with original tags, and in its original packaging.
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You must provide the receipt or proof of purchase.
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Exchanges are allowed only in case of size issues or defective/damaged items.
To request an exchange, please email us at nishanthini.thangaraj@gmail.com within 7 days of receiving your order. Please include your order number and clear photos of the item (if applicable).
If your exchange is approved, we will send you instructions on how and where to send your item. Please do not send items back without prior approval, as they will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at nishanthini.thangaraj@gmail.com so we can resolve the issue promptly.
Non-Exchangeable Items
We do not offer exchanges on the following:
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Sale or discounted items
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Gift cards
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Personalized or custom-made items
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Beauty and personal care products
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Hazardous materials, flammable liquids, or gases
If you are unsure whether your item is eligible for exchange, please reach out to us before initiating the process.
Note for EU Customers
While EU regulations provide for a 14-day cancellation period, our policy of no returns or refunds applies globally, including the European Union. We appreciate your understanding.
If you have any questions regarding our policy, feel free to contact us at nishanthini.thangaraj@gmail.com.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.